Users usually encounter an error in the CPP amount calculation when the date of birth of the employee is incorrect. You can refer to the steps below to check the date of birth in Sage 50:
Step 1: Open Sage 50 Accounting on your computer and log in.
Step 2... moreUsers usually encounter an error in the CPP amount calculation when the date of birth of the employee is incorrect. You can refer to the steps below to check the date of birth in Sage 50:
Step 1: Open Sage 50 Accounting on your computer and log in.
Step 2: Go to the main menu and double-click the ‘Employee’ icon.
Step 3: Select ‘Personal’ and verify if the employee date of birth is correct.
If you find that the CPP Amount Calculation issue persists even after you make the necessary changes to the birth date you can call the sage tech support number and ask for additional assistance to fix the problem.
About
The CPP, or the Canada Pension Plan, is a contribution that is made by every employee who is over 18 years old and who is earning more than the minimum wage. The CPP is calculated based on employment amount and date of birth. If there is any discrepancy in the birth date of the employee or the pay period, the CPP Amount will not be calculated. If you encounter issues related to CPP Amount Calculation on Sage, you can call the Sage customer support number and ask for additional technical assistance.
Emma Stone 5677
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