Ever since the IT boom of Bengaluru in the 2000s, there had been a huge spurt in the number of IT companies who chose to outsource to India. Initially this was limited to the customer services; and later this was extended to include other minor technical work such as data entry, XML conversion services, and forms processing.

In this article, the topic under discussion is the concept of ‘forms processing’. Therefore, we should first understand what ‘forms processing’ is all about. To offer a to-the-point definition of the term, it is a sort of data processing that assists in storing substantial volumes of data which matter greatly as far as the core functioning of a business is concerned. Because of it, paper work is reduced to a considerable extent and this helps in getting rid of clutter from office. A variety of processes are involved in the function of forms processing. There exist different types of structured forms; e.g. membership forms, questionnaires and different kinds of documents (legal or otherwise). In this is involved the systematic and organised extraction of data from an array of customised databases. (Info Credit: Data Entry India)

Where form processing is concerned, the formats are extremely varied and quite voluminous in number. Below are listed a few of the most effective benefits of outsourcing forms processing:

• When the jobs such as data entry and forms processing are outsourced, then you’d normally be assured of all-encompassing and complete secrecy. This is a given since most outsourcing companies are bound by a client confidentiality agreement. Therefore, the data you use would be worked upon in a totally secure environment.

• If you decide against outsourcing and instead do all the work by yourself, then you would lose quite a lot of time and money; because then you’d need to hire extra workforce. On the other hand at an outsourcing unit, a huge number of experts would be hired to carry out the task in an efficient and nimble manner; and present before you a complete and wholesome task before the deadline. Thus, you would be able to avail of a lot of people’s services at a cost which is half your own expense.

• Outsourcing companies are normally extremely flexible towards the needs and demands of the client. They would tailor their services and modes of operation exactly the way you require.

• Outsourcing companies hire professionals who are found to harbour expertise in every kind of forms processing task. It assists in saving a lot of time, increases the efficiency and keeps data encoded or encrypted in a 100% secure and fool-proof form.  

By way of a conclusion, it could be said that from all the points above, it is completely necessary to hire a suitable outsourcing firm whose work ethics and functions are completely compatible with the needs and demands of the client. Another thing which is very important is that the outsourcing firm should be flexible enough to adapt to the client’s ever-changing rules and criteria (should it be that way). This is necessary in order to strengthen the efficiency of the company and enhance its productivity.